Refund policy

We want you to love how it feels the moment you put it on. If something isn't right, you have 30 days from delivery to return or exchange it.

How to start a return
Email contact@woglo.co with your order number and the item(s) you'd like to return or exchange. We'll reply with your next steps.

What qualifies
To keep every piece fresh for the next person, returns must be:
- Unworn, unwashed and unused, with tags attached (if applicable), in the original packaging.
- Free of makeup, deodorant, perfume, laundry detergent, odors, pet hair or other marks.

Final sale and clearance items can't be returned.

Items that don't meet these conditions can't be refunded or exchanged.

Exchanges
Exchanges are credited at the item's original price. If you exchange for a higher-priced item, we'll ask you to pay the difference.

Refunds
Once your return arrives and passes inspection, we'll process your refund to your original payment method within 7 business days. Your bank or card issuer may take a few extra days to post it. Original shipping costs aren't refundable.

Damaged, defective or wrong item
Please check your order when it arrives. If anything is damaged, defective or not what you ordered, email contact@woglo.co right away with your order number and a photo, and we'll make it right.

Thank you for being part of WOGLO.
WOGLO Support Team